Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Payment card details, billing information, and payment history (processed securely through Stripe; we do not store full card details on our servers).
• Account Information: Any account credentials if you create an account on our site.
• Usage Data: IP address, browser type, device information, pages visited, and time spent on our site (via analytics tools).
• Communications: Any messages, inquiries, or support requests you send us.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill rental bookings.
• To provide customer support and respond to inquiries.
• To send you updates regarding your rental, including confirmations, reminders, and receipts.
• To send marketing emails or promotional offers if you have opted in.
• To monitor and improve our website and services, including analyzing trends and usage patterns.
• To comply with legal obligations and prevent fraud or misuse.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

• Payment Processors: Stripe or other third-party payment providers to process transactions.
• Service Providers: Companies providing hosting, analytics, email services, or customer support.
• Legal Authorities: If required by law, to comply with legal obligations, or to protect our rights or property.

4. Cookies & Tracking

Our website may use cookies or similar tracking technologies to improve your experience and analyze usage. Cookies help us:

• Remember your preferences and session information.
• Monitor website performance and usage trends.
• Deliver relevant marketing or promotional messages (if opted in).

You may disable cookies through your browser settings, but some website features may not function properly.

5. Your Rights (California & General)

Under California law (CCPA/CPRA) and other privacy regulations, you may have the right to:

• Request access to personal information we hold about you.
• Request deletion of your personal information, subject to legal or contractual obligations.
• Opt-out of the sale of personal information (we do not sell information, but this right is acknowledged).
• Request that we correct inaccurate personal information.

To exercise these rights, please contact us at the email address listed below.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, or as otherwise required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the Effective Date updated. We encourage you to review this policy periodically for any updates.